About Happy Help

More than just cleaning business

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Happy Help was founded to offer a different kind of cleaning, nannying, and elder care service in Bangkok and beyond. We’re different in two ways: firstly, we only pick the best of the best for our team—meaning that everyone is fully trained, properly vetted, and carefully handpicked by us. We’re called Happy Help because team well-being genuinely matters to us. We know that happier helpers mean happier clients—and exceptional service all around.

We’re a team of women, many of whom have been working together for over 20 years. Our goal is to give new skills to other women in the cleaning and care industries, as well as offer them better pay and opportunities. Happy Help is more than a business—it’s a force for change. Because we treat our Happy Helpers well, they can create better lives for themselves and their families.

Meet Our Team

John Doe
CEO

With over 10 years of experience in the industry, John leads our team with passion and expertise.

John Doe
CEO

With over 10 years of experience in the industry, John leads our team with passion and expertise.

John Doe
CEO

With over 10 years of experience in the industry, John leads our team with passion and expertise.

John Doe
CEO

With over 10 years of experience in the industry, John leads our team with passion and expertise.

Full name
Job title

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Full name
Job title

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FAQs about Happy Help

General questions

What services does Happy Help offer?


We offer cleaning, elder care, and nanny services. This includes our specialist Super Nanny service.

How do I book a nanny, elder care, or cleaning service?


You can either call us or complete our website contact form with your details, and our Happy Helper customer care team will get back to you soon.

Do I get to choose which cleaner, nanny, or elder carer is assigned to me?


Absolutely! Once we’ve found out about you and your needs, we’ll send you a shortlist of Happy Helpers specially matched to you. You’ll then have a chance to interview your favorites before making your final decision. We want you to have a Happy Helper who is the perfect fit for your home, family, and lifestyle.

What payment options are available?


We accept bank transfers for ongoing packages. For flexible packages, payment can be made at the time of booking. Monthly packages are paid at the beginning of each month. We don’t offer refunds.

How does the one-time placement fee work?


We charge a one-time fee to match you to the right person. Included in the fee is unlimited replacements within one year and unlimited video call interviews with our Happy Help team.

How do you screen your Happy Helpers?


We do detailed reference checks on all of our Happy Help staff, as well as an annual criminal record check. Our Happy Helpers are fully screened, interviewed face-to-face, and go through a two-day Happy Help training course to ensure that they meet the Happy Help guarantee of:

- Diligence
- Positivity
- Reliability
- Commitment
- Compassion
- Trust worthiness
- Discretion

What happens if a Happy Helper gets sick or has to take last-minute leave?


We’ll make sure that a replacement is sent to you as quickly as possible, ensuring that your home still receives seamless support. You’ll also get to approve your replacement.

Cleaning services

Which areas of the home do you clean?


We clean all domestic spaces, including living rooms, kitchens, bedrooms, bathrooms, and studies. For deep cleaning services, we can also scrub down fridges, cupboards, closets, pantries, curtains, and rugs. We also offer basic garden, patio, and balcony care, for instance, watering plants and sweeping up leaves. Just let us know what you need.

How often should I book a cleaner?


It all depends on your needs. We offer monthly, fortnightly, weekly, twice weekly, or daily cleaning services—and we can also be flexible, tailoring our service to you. If you have a bigger family or younger children, then you might benefit from more frequent cleans to keep your home sparkling. Or if you have a busy schedule, then a daily cleaner can take all of the pressure of housework off your shoulders for good.

Nanny services

What’s the difference between Happy Nannies and Super Nannies?


All of our nannies are fully trained, carefully vetted—and amazing with children. Our Super Nannies have additional training, experience, and specialisms, for instance, in newborn care. Some Super Nannies also offer educational support for children, such as homework help or teaching other languages.

How do you match a nanny with a family?


Once we get to know about your family and your needs, we’ll choose a shortlist of nannies whose personality, training, and specialisms are a good fit for you. You can then choose your favorites to interview.

What ages of children do your nannies care for?


Our nannies care for children of all ages, from newborns to toddlers, to youngsters, to adolescents. We always match nannies to families who have relevant experience with the right age group.

Senior care services

What kind of senior care services do you offer?


Our Super Caretakers for seniors offer all kinds of elder care, including bathing, meal preparation, and giving medication. They also offer social stimulation for older people, including days at the beauty salon, appointments at the doctor’s, grocery shopping and playing board games.

What training do your senior carers have?


All of our Super Caretakers for seniors have completed 420 hours of specialist training for carers. They have also been certified by the Thailand Ministry of Health. We consider them to be the best in Bangkok!

Got a question that hasn’t been answered here?

Get in touch, and our Happy Help customer care team will get back to you soon!